Job Description

Job Description

Now Hiring: Customer Service Representative
Full-Time | Competitive Pay Starting at $17.00+ (Based on Experience)

Location: 3066 E Washington Ave. Madison, WI 53704

Are you dependable, motivated, and ready to grow your career with a respected company? Join LoanMax Title Loans , one of the nation's most established and trusted title loan providers.

About the Role:

As a Customer Service Representative , you will be the face of our business - providing fast, friendly, and efficient service to customers. Your role will include:

• Assisting new and existing customers with loan inquiries
• Evaluating vehicles for loan eligibility
• Managing customer accounts, payments, and account follow-ups
• Performing data entry and administrative tasks
• Making courtesy calls to ensure customer satisfaction
• Maintaining a professional and positive customer experience

What We Offer:

• Competitive hourly pay - Starting at $17.00+ , based on experience
• Full-time schedule - Monday to Friday with rotating Saturdays
• Never work Sundays - Guaranteed day off every week
• Paid holidays and vacation
• Comprehensive on-the-job training - No prior finance experience needed
• Career growth opportunities - We promote from within

Job Requirements:

General:

• Must be able to work full-time
• Strong communication and customer service skills
• Detail-oriented with a positive attitude
• Team player who thrives in a fast-paced environment

Education:

• High School Diploma or GED required

Work Experience:

• Prior customer service experience preferred
• Basic computer proficiency and data entry skills

Personal Traits:

We're looking for individuals who are:

• Honest, dependable, and motivated
• Committed to delivering exceptional service
• Searching for a long-term career opportunity
• Professional in appearance and conduct

About LoanMax Title Loans:

Since 1990, LoanMax Title Loans and its affiliated companies have grown to nearly 1,000 locations in over 20 states. Our mission is simple: provide short-term loans through a fast, honest, and hassle-free process - all while delivering best-in-class customer service.

We believe in transparency, integrity, and treating customers with the respect they deserve. Our Customer Service Representatives are the heart of our company - and we're proud to support their success every step of the way.

Additional Requirements:

• Must pass a background screening, including credit and criminal history

Ready to Build Your Future?
Apply today and become part of a team that values integrity, growth, and outstanding service.

Job Tags

Hourly pay, Full time, Temporary work, Work experience placement, Monday to Friday,

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