Hotel General Manager Job at The Restaurant Zone, Highlands, NC

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  • The Restaurant Zone
  • Highlands, NC

Job Description

Job Description

Job Description

We’re searching for an experienced, hands-on Hotel General Manager who thrives in an immersive, guest-focused environment. This role is perfect for a leader who prefers being “in the trenches” — greeting guests, touching tables, and supporting operations — rather than staying behind a desk.

About the Role:
As the GM, you’ll oversee all aspects of a boutique mountain lodge: restaurant, rooms, events, amenities, revenue, and guest experience. You’ll build, mentor, and inspire a high-performing team while creating unforgettable memories for every guest.

What You’ll Do:

  • Lead daily hotel and restaurant operations with a guest-first mindset
  • Build and develop a collaborative, passionate team culture
  • Oversee financial performance, risk mitigation, and compliance
  • Engage the local community and source fresh, quality products
  • Be visible in the operation — from the front desk to housekeeping to the dining room
  • Deliver unique, memorable guest experiences that drive loyalty and growth

What You Bring:

  • 6+ years’ experience leading hotel and/or restaurant operations
  • Proven success driving guest satisfaction, revenue, and team development
  • Strong communication and relationship-building skills
  • A servant-leader approach: humble, hands-on, and people-focused
  • Flexibility to work varied schedules (nights, weekends, holidays)

Why This Role Rocks:
You’ll be empowered to make critical decisions, influence a thriving team, and create a sense of “home” for both guests and staff in one of the most beautiful mountain settings in North Carolina.

Ready to Lead the Lodge?
Apply today and bring your passion for hospitality, community, and unforgettable experiences to life!

Company Description

RestaurantZone is one of the fastest-growing national recruiting agencies in the hospitality/restaurant space. We are a research-based retained recruitment agency & hybrid tech company that focuses on key roles for restaurants and hospitality. RestaurantZone has been featured in National Restaurant News and Total Foods Service Magazine and has worked with reputable brands like Red Lobster, Vapiano's, Chick-fil-a, Sbarro’s, McDonald's, Domino's, Cracker Barrel, Google, and Facebook. We are the cutting edge of recruiting with tech-savvy recruiters with over 100+ collective years of experience working on the team. We have hundreds of jobs to fill and grow! Our recruiters work the entire country and focus on all major locations including Los Angeles, San Diego, New York City, Chicago, Miami, Atlanta, Washington DC, Houston, Las Vegas, Denver, Hawaii, and more!

Company Description

RestaurantZone is one of the fastest-growing national recruiting agencies in the hospitality/restaurant space. We are a research-based retained recruitment agency & hybrid tech company that focuses on key roles for restaurants and hospitality. RestaurantZone has been featured in National Restaurant News and Total Foods Service Magazine and has worked with reputable brands like Red Lobster, Vapiano's, Chick-fil-a, Sbarro’s, McDonald's, Domino's, Cracker Barrel, Google, and Facebook. We are the cutting edge of recruiting with tech-savvy recruiters with over 100+ collective years of experience working on the team. We have hundreds of jobs to fill and grow! Our recruiters work the entire country and focus on all major locations including Los Angeles, San Diego, New York City, Chicago, Miami, Atlanta, Washington DC, Houston, Las Vegas, Denver, Hawaii, and more!

Job Tags

Local area, Night shift, Weekend work,

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