Job Description

Job Description

Job Description

A GREAT CAREER starts with a GREAT COMPANY!

Apply to join our team of servant leaders today!

• THE DIFFERENCE IS OUR PEOPLE . Our associates answer a calling to serve seniors and their families every day. We believe in continually investing in these servant hearts; we envision them to be our future servant-centered leaders.

• We’ve achieved GREAT PLACE TO WORK status EIGHT YEARS IN A ROW .

• CAREER DEVELOPMENT . We reward our associates’ outstanding work and assist with career development to help fulfill their dreams!

• Faith Driven and Mission-Centered. Our mission “To Welcome, To Care, To Serve” derives from four primary points of view (Purpose, Passion, Platform, and Potential) which inspire our associates to recognize and celebrate one another’s God-given gifts through service.

• Full Benefits Package & On-Demand Pay available!: This opportunity includes a full benefits package (including medical, dental, and vision insurance, 401(k) with matching, tuition reimbursement, etc, as well as on-demand pay in between paychecks!

PICTURE YOURSELF …

Watercrest Palm Beach Gardens is looking for a Personal Assistants to be selected to join an exclusive team! As an high-end Personal Assistant, you will make a daily impact on residents’ lives by providing essential care, emotional support, and companionship of our beautiful first class Concierge Memory Care Residence. This role provides one-on-one support to a resident living in the Concierge Memory Care Residence, focusing on companionship, organization, emotional reassurance, cueing, and non-clinical assistance with Activities of Daily Living (ADLs) in alignment with the resident’s service plan and community policies. The Personal Assistant partners closely with the Memory Care team to promote safety, structure, independence, and meaningful engagement.

ESSENTIAL JOB FUNCTIONS:

1. Resident Support & Companionship

• Provide consistent companionship, conversation, and engagement suited to the resident’s cognitive level.
• Offer emotional reassurance and a calming presence.
• Support participation in programs, walks, music, sensory activities, and social interaction.

2. Activities of Daily Living Support

• Assist residents with their personal care, activities of daily living, and activity engagement as assigned and as requested by residents
• Assist with clothing selection, organization, and simple grooming tasks as allowed.
• Escort residents to meals, restrooms, and activities.
• Encourage hydration, meals, and toileting routines.
• Support safe mobility and transfers per staff instruction.
• Report changes in condition, safety concerns, or refusal of care immediately.

3. Daily Living & Household Support

• Lightly tidy and organize the resident’s living space.
• Assist with personal projects (cards, memory boxes, engagement items).
• Maintain routines that support comfort, dignity, and reduced anxiety.

4. Safety & Compliance

• Monitor for wandering, exit-seeking, or unsafe behaviors and alert intervene promptly.
• Follow all safety, emergency, and infection control procedures.
• Maintain resident confidentiality and dignity.
• Do not perform medical tasks or administer medication.

5. Collaboration & Communication

• Communicate regularly with the Concierge and Wellness team about needs, behaviors, and concerns.
• Share observations on appetite, sleep, mood, or safety.
• Align support with the resident’s individualized service plan.

KNOWLEDGE, SKILLS AND ABILITIES:

• Strong interpersonal and relationship-building skills with empathy and patience.
• Understanding of dementia behaviors, redirection techniques, and communication strategies.
• Ability to provide supportive ADL care within community guidelines.
• Strong observational skills with the ability to recognize changes and report promptly.
• Ability to follow structured routines while providing calm, flexible support.

EDUCATION REQUIREMENTS:

• High School Diploma or equivalent
• Certified Nursing Assistant/Home Health Aid preferred, but not required
• CPR certification / First Aid certification preferred

EXPERIENCE REQUIREMENTS:

• Must pass skills review/ competency
• Prior experience working with older adults or individuals with dementia preferred.
• Experience assisting with ADLs in senior living, private duty, or home care settings is strongly preferred.

PHYSICAL REQUIREMENTS:

The following physical demands are representative of those that must be met to successfully perform the essential functions of this position:

• Able to stand or walk for most of the day.
• Able to concentrate despite frequent interruptions.
• Able to work under stress and during emergencies.
• Able to sit, stand, walk, reach, pull, push, and grasp as needed.
• Able to communicate clearly with residents and team members.
• Able to occasionally lift or carry up to 50 lbs.

OCCUPATIONAL EXPOSURE / PERSONAL PROTECTIVE EQUIPMENT:

• Work in all areas of the community
• Subject to reactions from dust, disinfectants and cleaning chemicals and may be exposed to infectious waste, diseases and other conditions
• Required to use personal protective equipment and supplies to prevent burns, falls, and infection and follow safety policies and procedures
• Personal protective equipment includes infection control kit, rubber gloves and non-slip shoes
• Subject to infectious diseases, substances and odors
• Follow Safety Policy & Procedures

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