The Project Manager will have responsibility for customer accounts that will contribute to the growth of the company. The focus of this role will be on the Project Management of mid to large commercial projects while promoting CC&N’s goals, values, and objectives.
Essential Duties and Responsibilities:
· Diligently develop and/or sustain relationships with customers to retain and grow existing business.
· Meet or exceed assigned project and annual revenue and margin targets.
· Utilize company CRM to identify and track opportunities within assigned accounts and document leads for all accounts.
· Aid customers in managing their annual budget process and to set the stage for future work.
· Stay current with industry standards, new technology, and CC&N’s product and services portfolio.
· Responsible for coordinating design and estimation of time and materials with the Design Group to generate proposals for projects.
· Design and price structured cabling projects utilizing Accubid software as needed in support of the Design Group.
· Manage customer expectations within project scope and coordinate change orders when required.
· Monitor and control project from initiation through closure to ensure projects are on time and on budget.
· Oversee all assigned projects ensuring quality assurance and adherence to industry and CC&N standards.
· Work closely with all team members to ensure safety is planned for every project in compliance with CC&N and customer requirements.
· Manage sub-contractors’ contracts and job performance within project scope.
· Provide guidance and feedback to team members to ensure adherence to company values, goals, and objectives.
· Follow project reporting processes to communicate project metrics and status to CC&N and customer stakeholders.
· Ensure appropriate representation in all meetings required for proper communications throughout projects.
· Direct Foreman, Team Leads, and Field Technicians on project related tasks as required.
· Other duties as assigned.
Position Requirements:
· High school diploma or equivalent.
· 3+ years’ experience in the low voltage cabling or related industry including knowledge of telecommunication, structured cabling, and wireless technologies.
· 3+ years project management experience.
· Excellent interpersonal communication skills (verbal, written, and listening).
· Capable of managing multiple projects of various size and scope in parallel.
· Ability to manage cost and time effectively in assigned projects.
· Ability to read and understand architectural drawings.
Preferred:
· College degree or equivalent.
· 5+ years project management experience.
· 5+ years’ experience in the low voltage industry.
· 1+ years of low voltage design experience.
· Field experience installing structured cabling systems or wireless systems.
· Industry certification such as PMP, RCDD, RTPM, or other BICSI certs.
Physical Requirements:
· Perform “desk duties” such as sitting, typing, writing, filing, and speaking on the telephone.
· Perform computer work utilizing monitor, mouse, and keyboard.
· Drive throughout Wisconsin.
· Assist as required with communications infrastructure installation, maintenance, and service.
· Lift, bend, and carry materials weighing 25-50# unassisted.
· Navigate active work areas, including standing on ladders.
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