Job Description
Please note, this position is located at Winter Park Resort in Winter Park, CO.
Year Round
Who We Are: At 67 miles away, Winter Park is the closest ski resort to Denver. With easy access to 765,000 acres of public land, Winter Park is home to endless adventures. Whether you are looking to have your first taste of a winter season or to build a long-term career, we have something for everyone.
Perks & Benefits: - Free season pass to Winter Park and all Alterra Resorts
- Discounted friends & family tickets
- Medical, dental, vision, life, paid parental leave and more for eligible employees
- 401(k) plan with 100% company match - up to 4%
- Mental health resources for all employees
- Food & beverage and retail discounts
- Onsite employee childcare based on availability
- Discounted equipment rentals, pro-deals, and more
POSITION SUMMARY: The Security Officer may face situations dealing with our guests, employees, and company assets (whether it be social or emergency basis). The Security Officer will follow all Winter Park policies and procedures, all applicable laws (federal, state, and local), and all health and sanitation codes.
WAGE: The base hourly pay range below represents the low and high end of Winter Park Resorts hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Winter Park Resorts total compensation package for employees. Other rewards may include many region-specific benefits.
Hourly pay range: $21.00 - $22.00 ESSENTIAL DUTIES: General Responsibilities
- Protect Winter Park Resort assets by transferring deposits and handling change orders area wide
- Monitor buildings and vehicles
- Collect monies from seasonal lockers, token lockers, and gate cards in an unarmed capacity
- Manage and assist with 24-hour building access for guests and employees using keys, card access, alarm access, and door codes
- Assist Traffic Control by enforcing traffic regulations, assisting with jump starts, lockouts, and towing (during regular work hours and after hours)
- Assist our guest by addressing complaints and problems (in mostly stressful situations)
- Provide information, find lost people, and solve ski equipment mix-ups
- Strive to achieve a 70% return rate, file ski theft reports, give refunds, assist with coin operated machine problems, handle Lost and Found (including after hours and during the off season), and administer Seasonal Locker program
- Monitor snow fall and make calls for snow removal
- Monitor and patrol buildings, vehicle, and foot traffic areas
- Vary shifts according to available manpower and work responsibilities
- Have 100% documentation of night logs
- Provide 24-hour coverage for Winter Park Resort so problems can be dealt with promptly
- Follow key authorization procedures for each department
- Provide assistance to Winter Park Resort employees in areas of lost locker keys, vehicle problems, guest conflicts, absenteeism reporting, emergency contacts, and after hours First Aid care
- Maintain flexibility to fulfill Security contract requests with outside vendors
- Maintain competent enforcement procedures for enforcing laws as they pertain to the State of Colorado, Grand County, and the Town of Winter Park and Winter Park Resort
- Uphold these competent enforcement procedures through investigation and proper reporting
- Monitor the area for Emergency situations that may develop
- Quickly respond and effectively deal with the situations to reduce risks for our guests and employees
- Maintain and monitor fire protection systems, fire extinguisher maintenance, fire suppression equipment, alarm systems, and training
- Maintain burglar protection systems and hold-up protection for the area
- Provide basic medical assistance after hours and assist during business hours
- Perform interviews and investigations for risk management, traffic accidents, theft, and ticket fraud
- Enforce liquor codes and Skier Safety act
- Handle disturbances and unruly guests
- Fill out reports within 24 hours of incidents and make court appearance (if necessary)
- Liaison between local, state, and federal law enforcement agencies
- Monitor and document gasoline usage
- Document shift duties with night logs
- Administer the resort motor pool program
- Assist with animal control
- Assist emergency vehicles (ambulance and helicopters)
- Maintain crowd control for special events
- Register Skis
- Assist in collecting bad debts and uniforms from terminated employees
- Help with locksmith problems
- Assist with wildland fire protection
- Operate and maintain seasonal locker program
- Assist Risk and Safety with GHS/HAZMAT program
This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change.
REQUIRED QUALIFICATIONS: - Must have a valid Colorado Driver's License (WP Resort approved)
- Must have or able to attain current First Aid/CPR Card
- Ability to drive automobiles (Automatic/Standard Shift), 4-wheel drive vehicles, and snowmobiles
- Knowledge of two-way radios (resort) and two-way radios (Grand County Sheriffs Dept.)
- Experience with vehicle lock-out tools, jumper cables, and digital cameras
- Basic computer knowledge and experience
- Knowledge of alarm systems
- Experience with wildland fire Equipment
- Knowledge of Hazardous Chemical Manuals
EDUCATION REQUIREMENTS - High School diploma or GED - required
- Guest service and/or experience working with the public
- One season with Winter Park preferred
- CLETA (Colorado Law Enforcement Training Academy) Certified desired
PHYSICAL DEMANDS AND WORKING CONDITIONS: This position may be required to work overnight, evenings, weekends and holidays.
Office Environment: - Able to lift, carry, or otherwise move and position a minimum of 50 pounds on an occasional basis.
- Manual dexterity to operate a computer and other common office equipment on a constant basis.
- Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis.
- Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis.
- Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis.
- Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Mountain Environment: - The occasional physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc...
- The degree of strenuous activity within the job is considered to be medium. Occasionally lifting a weight of 50 pounds throughout the day.
- Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment.
- Exposure to: Chemicals required for cleaning, de-greasing, and painting. Fumes produced in activities ranging from cleaning to painting. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn.
- Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
- Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
AN EQUAL OPPORTUNITY EMPLOYER: Winter Park Resort is an Equal Opportunity Employer and is dedicated to the principles of equal employment opportunity in any term, condition, or privilege of employment.
Application Deadline: Recruiting timelines vary by position, however, all Winter Park Resort positions accept applications for a minimum of 3 business days from the posting date listed above. This position is open and still accepting applications.
Job Tags
Hourly pay, Contract work, Seasonal work, Work at office, Local area, Shift work, Weekend work, Afternoon shift,