Job Description

Are you an HR Generalist who wants to get away from best practices and think differently?

You're stepping into the engine room of Go-Forth Home Servicesa pest control outfit that's exploding across NC, SC, VA, TN, and GA. We're not just killing bugs; we're building a machine that grows people and crushes chaos. This isn't some cushy desk job where you shuffle papers and nod along. It's for someone who sees the whole damn system: how one hire ripples into team morale, how a policy tweak unleashes efficiency, how ignoring a small fire today burns the house tomorrow.

We're in controlled chaosrapid expansion means everything changes weekly. If you crave stability, bail now. But if you live for untangling knots, spotting leverage points, and driving growth like it's your oxygen, read on. Your mission: Make our people engine hum so we scale without breaking.

Why This Role Exists (From Scratch Thinking)

Standard HR is a bloated corpseendless compliance checklists, feel-good surveys, and best practices that copy everyone else's mediocrity. Screw that. We rebuild from first principles: People are the fuel. Growth is the goal. Every decision must compound value.

You won't manage HR. You'll weave systems that make us antifragile. Think: If a branch manager quits, how does the system auto-correct without drama? If laws shift, how do we adapt faster than competitors? If someone's slacking, how do we fix it head-on without lawsuits or bull excuses?

Core truth: We win by attracting obsessives who give a crap, chase perfection, and grow relentlessly. You'll embody that to pull in more like you.

Our Unbreakable Values (All of 'Em, Merged and Raw)

These aren't posters on the wall; they're the filters for every action. If they don't ignite you, we're not a match.

• Give A Crap: Own every detail like it's your ass on the line. Show up sharp, on time, enthusiastic. Delight others by saying yes and acting like the buck stops with you. Pride in appearance, attitude, and outputno half-assed efforts.
• Chase Perfection: Hunt it knowing we'll never catch it, but snag excellence en route. Urgency is king: Go-Forth Time means right now is your shot. No procrastination; fix it before it festers.
• Dig Deeper: Decisions from evidence, not stories or gut feels. Stay curiousprobe the root cause of the fire, don't just spray water. Data talks; assumptions walk.
• Fight For Simplicity: Strip away complexity. Make processes consistent and repeatable. Why do it 10 ways when one nails it every time?
• Face It, Fix It: Smash challenges directly. Bias for action and brutal conversations. It's about nailing the right outcome, not stroking egos or being right.
• GROW: Our North Star. Grow as humans, grow the business. Stagnation is death.

If these feel like platitudes, you're not our person. We live them or die trying.

What You'll Actually Do (Key Leverage Points)

No fluffy bullet points. These are the high-impact zones where you'll apply systems thinkingoptimizing processes end-to-end, foreseeing downstream chaos, and following through like a bulldog.

• Fuel the People Machine: Handle benefits and wellness without the corporate gloss. Make sure folks get max value from what we offeropen enrollments that don't suck, education that sticks. Partner to build programs that actually boost health and retention, not just check boxes.
• Guard the Fortress (But Smarter): Track laws across states, but don't hide behind them. Update policies from first principles: What minimizes risk while maximizing speed? Handle workers' comp, ERISA, whatever but always ask: How can we turn compliance into a weapon for growth?
• Navigate People Storms: Advise leaders on thorny issuesperformance dips, terminations, conflicts. Use evidence to guide, not HR scripts. Build PIPs that actually improve people or cull dead weight. Relentless follow-through: Don't suggest; ensure it happens.
• Onboard and Ignite Culture: Redesign new hire intros to embed values from day one. Be the living embodimentadvocate for simplicity, grit, and growth in every interaction. Spot ways to amp employee experience without gimmicks.
• Forge Skills and Fire: Craft training that aligns with real needscompliance without boredom, skills that scale us. Run surveys, but dig into data for truths, not feel-goods. Drive engagement by fixing root problems.
• Hunt Improvements Non-Stop: Eyes always scanning for upgradestech, processes, whatever. Think systems: How does this change affect downstream ops? Implement with grit; follow through until it's embedded. Stay ahead of trends, but only steal ideas that fit our DNA.

You'll be in High Point, NC daily, with road trips to branches. We're family-owned but move like a startuppersonal touch meets ruthless efficiency.

Who Thrives Here (No BS Filter)

We're hunting a unicorn who thinks huge, works like hell, and aligns bone-deep with our values.

• Systems thinker: You map the whole weboptimize one process, predict five downstream wins (or disasters). Holistic fixes, not band-aids.
• Hard worker: Relentless follow-through. You don't drop balls; you juggle chainsaws in a hurricane. Thrive in fast-growth chaos; multiple orgs a plus, but prove you can handle pivots.
• Gives a crap: Proactive, responsive, detail-obsessed. Communicate clear and rawno corporate jargon.
• Adaptable beast: Priorities flip? You orchestrate the pivot without whining.
• Evidence-driven: Know when to call in experts; don't fake it.
• Project slayer: Juggle complex projects to completion, on deadline, in mayhem.

Education/Experience: Bachelor's in something relevant or equivalent grind. 5-7 years in people ops (call it what you want). Certs like SHRM-CP? Nice if you have 'em, irrelevant if you don't live the values.

Physical: Desk warrior stuffsit, type, lift 15 lbs occasionally.

Why Join the Madness?

We're people-focused to the core: Hold ourselves to insane standards, foster growth, blend modern innovation with local family vibes. If you want to build something epic, not just clock in, apply. But only if you're ready to give a crap and grow like wildfire.

Think this fits? Tell us a story of when you rewired a broken system from first principles. No resumes without that.

Job Type: Full-time

Pay: $60, $100,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending]]>

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